It's a You tube video that I have found particularly insightful especially in light of all the websites we're currently growing. Web 2.0 isn't usually the first phase of a website but it can certainly be integrated at the beginning to encourage growth and readership.
Let me know your thoughts and enjoy the video.
Cheers
Tim
P.S. I had the awesome experience of staying at "The Pantages" hotel in Toronto....what a terrific "boutique" hotel...the service was phenomenal...concierge super helpful (he was able to hook me up with tickets for the Queen musical 'We Will Rock You' - must see)... romantic weekend for two....and I got a new pair of shoes!

